AWARDS Nomination Process

Nominations – Step-by-Step Guide

Free Entries : Submitting nominations is completely free of charge. It is necessary the clinic/resort to cover the Trip Expances ( Flight + Accomodation ) of Ambassador for the site inspection.


Who Can Nominate :  Only BookingsMed Members or BookingsMed Ambassadors—recognized internationally as Experts and Top Facilitators in the Medical Tourism Industry—can submit nominations.


Deadline :  Nominations must be submitted no later than ten months before the event date, and are subject to availability.


Categories : Nominations are available at both country and global levels. The full list of categories and nomination form for 2026 will be available starting September 1st, 2025, on our official website


Previous Winners & Nominations: Access previous years’ nominations and winners dedicate pages on present website


How to Apply : To submit a nomination, complete the official Nomination Form available on the website page of the event / year .


Qualification Check : All submitted entries undergo a rigorous review and verification process by our expert Commission to ensure eligibility within the selected category. This includes: A) Mandatory Site Inspection - B)Review of services against comprehensive quality standards


Voting Process: The Commission will analyze videos and materials submitted by Ambassadors and participants. The decision of the Commission is final.


Announcing the Winners :  After voting ends, winners will be Personally notified + Announced in our Medica Channels + Invited to the


Annual BookingsMed Awards Gala Ceremony :  BookingsMed Night Party – Annual Awards Gala:  A landmark event in medical tourism, the gala includes: Public unveiling of winners, Award & trophy distribution,  On-site video interviews for global media exposure, Valuable networking among top industry professionals, Winners will also receive the official BookingsMed Awards logo for display on their websites and social media platforms.

Standards of quality for a Thermal Center / Medical Spa:


For Hotel Standard 


Facilities & Infrastructure

  • Prime Location: Ideally situated in a prestigious or scenic area (city center, beachfront, or countryside).
  • Architectural Excellence: Stylish and well-maintained exterior and interior design with premium materials.
  • Lobby and Common Areas: Spacious, elegant, and staffed with attentive concierge personnel.
  • Room Variety: A selection of high-end rooms and suites with distinctive design and expansive layouts.
  • High-Quality Furnishings: Custom, upscale furniture; luxurious bedding; fine linens; quality fixtures.


Rooms & Suites

  • Spacious Layout: Room sizes exceed industry standards, with designated sleeping, sitting, and working areas.
  • Superior Bedding: Premium mattresses, high-thread-count linens, pillow menu, and nightly turndown service.
  • Soundproofing: Quiet rooms with effective insulation and noise control.
  • Technology Integration: Smart room controls (lighting, climate, curtains), large flat-screen TVs, and high-speed Wi-Fi.


In-Room Amenities:

  • Minibar with gourmet and local items
  • Nespresso or premium coffee machine
  • Designer toiletries (e.g., Bulgari, Hermès)
  • Luxury bathrobes and slippers
  • Full-length mirror and vanity area

 

Housekeeping & Cleanliness

  • Twice-Daily Housekeeping: With optional turndown service.
  • Spotless Cleanliness: Impeccable standards throughout all guest areas.
  • Attention to Detail: Rooms are regularly inspected for cleanliness, function, and comfort.

 

Dining & Cuisine

  • Multiple Dining Options: At least one fine-dining restaurant led by a renowned chef.
  • Room Service: 24/7 in-room dining with gourmet offerings.
  • Custom Menus: Dietary accommodations, kids’ menus, and wellness/organic options.
  • Signature Cocktails and Wines: High-end bar or lounge with experienced mixologists and sommeliers.
  • Breakfast Excellence: Buffet and à la carte with international and local choices.

 

Service & Guest Experience

Exceptional Staff:

  • Multilingual and discreet
  • Proactively anticipates guest needs
  • Uniformed, well-groomed, and courteous
  • Concierge Services:
  • Personalized itineraries, event bookings, and local experiences
  • Airport transfers and luxury transportation

 

Check-In/Out Process:

  • Efficient, personalized, and may include in-room check-in


Guest Recognition:

  • Repeat guests are recognized and preferences are remembered
  • Welcome amenities such as champagne, fruit baskets, or handwritten notes

 

Wellness & Recreation

  • Spa & Wellness Center: Full-service spa with premium treatments and expert therapists.
  • Fitness Facilities: Modern equipment, personal trainers, and wellness programs.
  • Pools & Leisure: Heated indoor/outdoor pools, jacuzzis, and sometimes private cabanas.
  • Boutique Shops: High-end retail, often including designer brands.

 

Business & Connectivity

  • Business Services: Executive meeting rooms, conference services, high-speed internet, and printing facilities.

 

Accessibility & Safety

  • Accessibility Features: ADA-compliant facilities, elevators, and inclusive room options.
  • Security Measures: 24/7 surveillance, in-room safes, and secure guest verification.
  • Emergency Protocols: Trained staff and clear procedures for fire, health, and other emergencies.
  • Sustainability Practices: Eco-conscious policies, certifications (e.g., LEED), and local community engagement.

 

Longevity

  • One or more doctors are present in the Center for first consult as well as for monitoring patients during their stay.
  • Specific Packages and protocols are developed together with doctors on the base of treatment diseases or pathologies.
  • Oriental medicine involves training the staff professionally and properly with Specific Education


Medical Records and Documentation:

  • Modern, well-maintained medical equipment and technology are available to support diagnostic / treatment procedures. Regular maintenance and calibration schedules are in place.
  • The retreat prioritizes client comfort, dignity, and involvement in decision-making.
  • Client feedback is actively sought and used for quality improvement.
  • Client rights and privacy are respected and protected.

Interactive Website available to facilitate health tourism.

  • Translation services at the facility - Details of international affiliations through ownership or partnership with well-known health providers

Air Quality:

  • Proper ventilation and filtration systems help control the spread of airborne pathogens.

Water Quality:

  • Ensuring safe and clean water for consumption and medical procedures is essential.
  • Ensuring that healthcare workers are up to date with recommended health protocols


Standards of quality for a Hospital / Medical Clinic


standards of quality for a Hospital / Medical Clinic :

The clinic is accredited by relevant healthcare accreditation bodies (e.g., Joint Commission, AAAHC).

It holds all necessary licenses and certifications required by local health authorities.

Qualified and Trained Staff:

  • All healthcare providers are licensed, credentialed, and appropriately trained.
  • Adequate staff-to-patient ratios are maintained to ensure personalized care.

Patient Safety and Infection Control:

  • Stringent infection control measures are in place to prevent healthcare-associated infections.
  • Protocols are followed for safe handling and disposal of biohazardous materials.

Medical Records and Documentation:

  • Comprehensive, accurate, and up-to-date medical records are maintained for all patients.
  • Records are stored securely and accessible to authorized personnel.

Clinical Protocols and Guidelines:

  • Evidence-based clinical guidelines are followed for diagnosis, treatment, and management of various medical conditions.
  • There are protocols for emergency situations and rapid response.

Equipment and Technology:

  • Modern, well-maintained medical equipment and technology are available to support diagnostic and treatment procedures.
  • Regular maintenance and calibration schedules are in place.

Patient-Centered Care:

  • The clinic prioritizes patient comfort, dignity, and involvement in decision-making.
  • Patient feedback is actively sought and used for quality improvement.

Continuity of Care and Referral Processes:

  • Effective systems are in place for seamless transitions of care between different healthcare providers and specialties.
  • Clear referral pathways exist for specialized or higher-level care when needed.

Compliance with Legal and Ethical Standards:

  • The clinic adheres to all relevant laws, regulations, and ethical guidelines governing healthcare provision.
  • Patient rights and privacy are respected and protected.

Quality Improvement and Performance Metrics:

  • Staff are trained in cultural competence to provide care that is sensitive to diverse patient populations.
  • These standards help ensure that the clinic provides safe, high-quality care and continuously strives for improvement in all aspects of healthcare delivery. Keep in mind that specific standards may vary based on the type of clinic and the healthcare services it provides.

Number of years since establishment of the facility.

  • of clinical complaints and malpractice suits against the facility in 12 months
  • of administrative and ethical violations registered in 12 months.

Interactive Website available to facilitate health tourism.

  • Availability of Facilitation services – Visa, ticket, hotel, ample parking space + valet, transportation, patient
  • coordinator, patient complaints management policy and its compliance
  • Translation services at the facility - Details of international affiliations through ownership or partnership with well-known health providers

Hygiene standards in hospitals are crucial to prevent the spread of infections and ensure a safe environment for patients, healthcare workers, and visitors.

These standards are established to maintain cleanliness and reduce the risk of healthcare-associated infections (HAIs). Here are some of the key hygiene standards that hospitals typically follow:

Hand Hygiene:

  • Healthcare workers should perform hand hygiene before and after patient contact, after contact with blood or body fluids, after removing gloves, and before aseptic tasks.

Personal Protective Equipment (PPE):

  • Proper use of gloves, gowns, masks, and eye protection is essential to prevent the transmission of infectious agents.

Isolation Precautions:

  • Patients with specific infectious diseases or conditions may require isolation to prevent the spread of the infection to others.

Environmental Cleaning:

  • Regular cleaning and disinfection of patient rooms, equipment, and common areas are crucial to reduce the risk of contamination.

Sterilization and Disinfection:

  • Medical instruments and equipment should be properly sterilized or disinfected to ensure they are free from pathogens.

Waste Management:

  • Proper segregation, handling, and disposal of different types of waste (e.g., biomedical, hazardous) is critical to prevent contamination.

Air Quality:

  • Proper ventilation and filtration systems help control the spread of airborne pathogens.

Water Quality:

  • Ensuring safe and clean water for consumption and medical procedures is essential.

Food Safety:

  • Proper handling, preparation, and storage of food in healthcare settings are essential to prevent foodborne illnesses.

Patient and Staff Education:

  • Providing education to patients, families, and staff about infection prevention practices is vital for compliance and effectiveness.

Surveillance and Reporting:

  • Monitoring and reporting of healthcare-associated infections help identify trends and implement interventions to prevent future cases.

Policies and Procedures:

  • Hospitals should have established policies and procedures in place that outline specific hygiene protocols and practices.

Emergency Preparedness:

  • Hospitals should be prepared for outbreaks or emergencies, with plans in place for infection control and response.

Compliance and Audits:

  • Regular audits and assessments of hygiene practices help ensure that standards are being met and identify areas for improvement.

Staff Immunization:

  • Ensuring that healthcare workers are up-to-date with recommended vaccinations, such as influenza and hepatitis B, is important in preventing the spread of vaccine-preventable diseases.
  • It's important to note that these standards may vary by country or region, and healthcare facilities often have their own specific policies and procedures in place. Additionally, standards may be updated in response to emerging infectious diseases or new research findings. Always consult with local healthcare authorities and follow the guidelines provided by the hospital or healthcare facility you are associated with.